Employee Assistance Program (EAP)
Life presents complex challenges. If the unexpected happens, you want to know that you and your family have simple solutions to help you cope with the stress and life changes that may result. That’s why Dahmes provides ComPsych's GuidanceResources employer-paid Employee Assistance Program (EAP) to you and household family members. Their straightforward approach takes the complexity out of managing stress when life throws you a curve. Getting in touch is easy: simply call 800-96-HELPS (800-964-3577). This benefit is 100% paid by Dahmes.
From the everyday issues like job pressures, relationships, retirement planning, personal grief, loss, or stress, the Employee Assistance Program can be your resource for professional support.
The service includes unlimited tunlimited phone access and three face-to-face emotional counseling sessions per occurrence per year. Services are also available to spouses and dependent children.
Ability Assist® Provides Counseling Services For:
- Stress, anxiety, and depression
- Grief, loss, and life adjustments
- Relationship/marital conflicts and divorce
- Job pressures
- Substance abuse
- Child and elder care referral services
- Getting out of debt
- Managing a budget
Contact Information
For access over the phone, simply call toll-free: 800-96-HELPS (800-964-3577)
Visit guidanceresources.com to access hundreds of personal health topics and resources for childcare, elder care, attorneys, or financial planners. If you’re a first-time user, click on the Register tab, and use the following information during registration:
Web ID: HLF902; Company Name: ABILI; Select “Ability Assist Program”
Empathy Bereavement Services
Bereavement Services Provided by Empathy
The Hartford provides beneficiaries with free access to Empathy’s comprehensive support platform, which includes a digital app and dedicated Care Managers to guide families through the emotional, legal, financial, and administrative challenges of loss. The service offers personalized assistance, grief resources, and secure collaboration tools, helping families handle tasks such as funerals, wills, accounts, and taxes—saving both time and money while ensuring privacy and compassionate care.
Empathy Provides Services For:
- Grief Guidance: Emotional support during difficult times
- Funeral Planning Services: Checklists and templates to stay on top of every detail
- Obituary Writer: Professionally written obituary in minutes
- Estate Administration: Assistance with drafting a will and creating a last wishes document
- Care Manager: One-on-one chat with a dedicated expert for guidance
- Secure Vault: Safe place to upload, organize, and share crucial documents
- Account Deactivation: Automated canceling of memberships, accounts & subscriptions
Travel Assistance & ID Theft Protection Services
Travel Emergency Transport Services
- Medical Evacuation and return to country of origin (repatriation)
- Repatriation of mortal remains to deceased’s place of residence or place of burial
- Return of dependent children home or to the residence of a family member
Travel Medical Assistance
- Medical and dental referrals
- Medical monitoring
- Assistance with prescriptions
- Replacing medical devices
- Additional assistance for: travel advisories, passport/visa information, lost luggage, lost documents, emergency cash, vehicle return
Identity Theft Support
- Education to help prevent theft and steps to take following theft
- Credit bureau notification and credit review
- Assistance with completing an identity theft affidavit
- Credit card, debit card, and membership card replacement
